How did we do?

Your feedback helps us improve our service. Thank you for taking a minute.

1) Intake: How easy was it to reach us and get scheduled?

1 = very difficult · 5 = very easy

2) Intake: First conversation was professional and helpful.

1 = not at all · 5 = completely

3) Scheduling: The process was straightforward and clear.

1 = confusing · 5 = very clear

4) Communication: We kept you informed before the visit (timing, reminders, expectations).

1 = not at all · 5 = excellent

5) On-site: Our field team’s communication and professionalism.

1 = poor · 5 = outstanding

6) Work performed: The job met your expectations.

1 = not satisfied · 5 = very satisfied

7) Billing: You received billing promptly and it was clear.

Speed (promptness) and clarity

8) Future: How likely are you to use us again and recommend us to others?

1 = not likely · 5 = very likely