My husband and I own a vacation rental in the area and use Burleson all the time – plumbing, heating and cooling problems, furnace work, water filtration, septic problems, water heater, you name it! They are always reliable, friendly, and care for our place just like we would. I don’t know what we do without them!
Though I don’t remember everyone’s name, Dennis Grindstaff, Richard Powell, Tim Greene, Michael Buchanan and any number of other folks in the store have been a big help over the years! Richard Powell went out of his way to clear our plumbing problem, so our guests would be comfortable. He was courteous, worked clean and was conscientious even though it was close to quitting time. Dennis is a gem of a fellow who seemingly can fix anything. He is as reliable as they come and such a nice person. Tim Greene has helped me figure out so many pesky, small problems I couldn’t begin to count! Michael Buchanan took me seriously and worked to address a hard to reproduce noisy air conditioner problem that other folks would have ignored or been patronizing about.
Now when Burleson’s comes up in conversation with friends or acquaintances I hear things like, “”they’re so expensive”” or “”you paid too much”” and while I don’t think they are any more expensive than any other place, I will say you can’t put a price tag on reliability and folks understanding you are trying to run a hospitality business. Not to mention you get what you pay for! And since I recommend Burleson’s to everyone I thought it was only right to tell you directly how much you all are appreciated
— Lisa Smith

We just wanted to express our appreciation to you and your staff for the wonderful service you gave to us recently. Your employees Anthony and Dennis did such a professional work and were equally concerned about our satisfaction with the way they chose to complete the job. These men, we are sure are a great asset to your company. They are very consistent doing a great job without wasting time and take pride in their work. Thanks for your great service and for all you have done for us.
— James W
I have had very good service over the years since I moved into the area over 10 years ago. They have plumbing, and electrical supplies. I even bought my kitchen cabinets there. I have bought supplies to fix simple things and called them for the big jobs. I just bought a new speed queen washer after having another appliance fail from a big box store. Local is good, and you know who is helping you.
— Bridget V

We are thankful for the great work Bob Jones and all your workers have done for us… We’re fortunate to have you in Spruce Pine! God’s Blessings upon all of you and yours!
— Bob Thompson
Always very prompt, and does a great job for a good price. Our family have been using their service for over 30 years.
— Jack Keefe
Super helpful staff! They asked me about my project to make sure I had everything I needed without trying to sell me something I didn’t need.
— Adam Keath

We have lived here 20 years and the staff at Burleson’s Plumbing and Heating has been a life line to us so many times–like today, yet again. I never wonder or worry that we will have problems that need re-fixing–everything, big and small, it always fixed quickly and efficiently. We needed a new heat source when oil got so high and they installed our Mitshubishi split system heat pump–it has almost paid for itself in the money we have saved buy not buying oil over the years. I cannot say enough to thank all of them for all their help over the years!!!
— Judith Knight

First of all we have been Burleson customers for over 50 years. Anthony was able to diagnose our problem with our on demand hot water heater quickly and fix the problem. He was also able to repair a couple of faucettes for us while here. It was so nice to have a knowledgeable technician who could complete the work without having to return to the shop several times for supplies etc. He really did a great job for us.
— Charlie and Jo Ann Hodshon
Worked on our rental property’s AC unit and gave excellent service all around. I would recommend them above anyone else!
— Tabitha S

Best service I have had on anything, anytime, anywhere!! Many Thanks!!
— Ben Porter
James Young did a fantastic job. He is very knowledgeable and was very helpful!
— Sue Cate
Burleson has done everything from major well service to snaking a line. Every drop of water coming in or going out of this house is Burleson water.
— Anderson Richard
These guys are prompt and professional! We have used them several times and I highly recommend them!
— Debbie Carpenter

I have never heard anything but words of praise for this company. They try to assist ASAP, all the guys are friendly, and are determined to help you get your issue fixed and get your problem solved. This company is also very close, they start each day with a prayer and have the customer as their main objective.
— Betty B
Micheal and Nick worked on our A/C and they are the best! Top notch service! Extremely professional, knowledgable, clean, organized, fast, and efficient. Top it off with friendly service and good conversation. Would never rely on anyone else. Recommend to anyone in the service area.
— John S